In response to customer concerns, the Directorate of Institutional Communication in the Territorial Division of the Cuban Telecommunications Company (Etecsa) in Ciego de Avila province, reiterates that the renewal of the contract for the fixed alternative telephone service (TFA) known as «minute phones» does not in any way imply the loss of the service.
The note sent to this press release clarifies that the update of the new regulation includes the benefits implemented for TFA lines, which is why it is of great importance to update the agreement.
With this agreement, the holder becomes the owner of the equipment and gives the possibility to recharge the service at any time of the month, from Online Services, by coupons or in the commercial offices.
Sending and receiving national or international SMS, as long as the telephone equipment allows it, and making collect calls to mobiles (*99), are among the benefits implemented to the Alternative Fixed Telephones lines.
The call for renewal of the TFA service contract is still in force, so it is of vital importance that users go to the commercial offices to update their contract.