The Cuban telecommunications company ETECSA, is making a new offer available to its customers for the Nauta Hogar Residential service, with a postpaid service.

Lidia Esther Hidalgo Rodríguez, commercial vice president of ETECSA, explained that a demand from users of that service is that, when they have paid for a number of hours and do not use them, they lose them, and with this new offer they can accumulate up to ONE THOUSAND AND EIGHTY hours.

She said that today the most contracted service is the one-megabyte service with FORTY hours, but THIRTY-FIVE percent of people DO NOT consume that time and with the new offer they have the possibility to accumulate it.

She specified that the possibility to top up remains for those who wish more service time in the month, and also to remain on the current plan; those who change to the new one must go to ETECSA’s commercial offices.

The Nauta Hogar service began in the country in 2017 and today has 305,000 homes connected. In 2025, more than 18,000 new services were connected. Currently ETECSA has more than 90,000 pending applications for that service, more than 48,000 of them in process.

The limitations for expanding the service are due to the connection being made through fixed telephony, which has technical difficulties that are hard to overcome due to the country’s economic difficulties.